Privacy Policy

Effective date: September 23, 2026

Pendant Republic LLC (“Pendant Republic,” “we,” “us,” or “our”) operates pendantrepublic.com. This policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, create an account, or place an order.

Information we collect

Depending on how you use the store, we may collect:

• Contact information such as your name, email address, telephone number, billing address, and shipping address.
• Order information such as purchased products, personalization details, transaction status, delivery information, and communications about an order.
• Account information if you create or use a customer account.
• Device and usage information such as IP address, browser, device type, pages viewed, referring URL, cookies, and interactions with the website.
• Marketing preferences and information you submit through forms, reviews, surveys, or customer-support communications.

Payment information is processed by Shopify and applicable payment providers. We do not receive or store complete payment-card numbers.

How we use information

We use personal information to:

• Process payments, produce personalized or made-to-order products, fulfill orders, and provide tracking.
• Communicate about orders, returns, refunds, product questions, and customer support.
• Maintain accounts, prevent fraud, protect the website, and comply with legal obligations.
• Operate, analyze, and improve the website, products, advertising, and customer experience.
• Send marketing communications when permitted. You may unsubscribe from promotional email using the link in the message.

How we disclose information

We disclose personal information only as needed to operate the business, including to Shopify, payment processors, production and fulfillment partners, shipping carriers, customer-support providers, analytics providers, review platforms, advertising providers, and professional advisers. These providers may process information under their own privacy terms and contractual obligations.

We may also disclose information when required by law, to prevent fraud or harm, to protect legal rights, or in connection with a merger, financing, acquisition, or sale of business assets.

Cookies and advertising

We and our service providers use cookies and similar technologies to operate the cart and checkout, remember preferences, measure traffic, understand website use, prevent fraud, and support advertising. Browser controls can restrict cookies, although parts of the store may not function correctly. Where required, available privacy or cookie controls provide additional choices.

International processing

We sell to customers in the United States, Canada, Australia, New Zealand, and the United Kingdom. Personal information may be processed in the United States and other countries where Shopify and our service providers operate. Applicable safeguards are used where required by law.

Data retention

We retain personal information for as long as reasonably necessary to provide services, maintain transaction and tax records, resolve disputes, prevent fraud, and meet legal obligations. Retention periods vary by the type of information and applicable requirements.

Your privacy choices

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection to certain processing, and to withdraw consent. You may also have a right to opt out of certain advertising-related sharing. To submit a request, use our contact page, email hello@pendantrepublic.com, or use the available privacy opt-out page. We may need to verify your identity before completing a request.

Children

Our store is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Security

We use reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

Third-party links

The website may link to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

Changes to this policy

We may update this policy to reflect operational, legal, or regulatory changes. The current version and effective date will be posted on this page.

Contact

For privacy questions or requests, email hello@pendantrepublic.com, call our customer support team in Morocco at +212 601 779 528, or use our contact page.