Shipping Policy

Shipping Policy

Most items are made to order and fulfilled through our production partner. We currently ship to the United States, Canada, Australia, New Zealand, and the United Kingdom. Processing and delivery estimates can vary by product and destination; the estimate shown at checkout is the most specific estimate for your order.

Shipping rates

  • United States: $4.99 USD standard shipping
  • Canada, Australia, New Zealand, and the United Kingdom: $14.99 USD standard shipping

Rates are set in USD. The available shipping option and final charge for your address are shown at checkout.

When will my order ship?

Orders typically require 2–5 business days for production and handling before shipment. Personalized and made-to-order items are produced after the order is placed.

Which carrier do you use?

U.S. orders are typically shipped with USPS. For international shipments, the local postal carrier may complete delivery after the package enters the destination country.

Estimated transit times after shipment

  • United States: 2–5 business days after shipment
  • Canada, Australia, New Zealand, and the United Kingdom: 5–20 business days after shipment

Total estimated delivery time

  • United States: 4–10 business days from purchase to delivery
  • Canada, Australia, New Zealand, and the United Kingdom: 7–25 business days from purchase to delivery

These are estimates, not guarantees. Weekends, holidays, carrier delays, customs processing, and the destination may affect delivery time.

International duties and taxes

International orders may be subject to customs duties, taxes, or other import charges. When applicable, these charges are the responsibility of the recipient.

Delayed, lost, damaged, or incorrect orders

Check your tracking link first. If your package appears delayed, lost, damaged, or incorrect, email hello@pendantrepublic.com with your order number, tracking details, and photos when relevant. Please contact us before sending anything back.

Optional package protection

If optional package protection is offered at checkout, review its terms before selecting it. Product issues and order-support questions can be sent to our support team.